Assembly Guides
Everything you need to assemble your Konelcare furniture with confidence.
From clear step-by-step manuals to helpful tool guidance and detailed video walkthroughs, our assembly resources are designed to make
your setup experience smooth, simple, and stress-free.
Whether you’re building one of our large-breed scratching posts or a full natural wood structure, these guides ensure every piece comes
together perfectly—just as intended.
FAQ
Is this stable enough for large or heavy cats?
Yes — our solid wood construction and oversized base are engineered specifically for large breeds like Maine Coons. The structure remains stable even during vigorous scratching and climbing.
Yes — our solid wood construction and oversized base are engineered specifically for large breeds like Maine Coons. The structure remains stable even during vigorous scratching and climbing.
What materials are used? Is the wood safe?
We use natural solid wood (not particleboard) and premium sisal rope. All materials are free from harmful coatings and safe for daily cat use.
We use natural solid wood (not particleboard) and premium sisal rope. All materials are free from harmful coatings and safe for daily cat use.
How long does shipping take?
Orders ship from our U.S. warehouse and typically arrive within 5–7 business days. Tracking information is provided once your package leaves the warehouse.
Orders ship from our U.S. warehouse and typically arrive within 5–7 business days. Tracking information is provided once your package leaves the warehouse.
How do returns or replacements work?
If your item arrives damaged or defective, we offer fast replacements or refunds. Simply contact us within 7 days of delivery — no complicated steps.
If your item arrives damaged or defective, we offer fast replacements or refunds. Simply contact us within 7 days of delivery — no complicated steps.
Do I need any tools to assemble it?
Most products require only simple assembly and all necessary tools are included in the package. Setup usually takes less than 20 minutes.
Most products require only simple assembly and all necessary tools are included in the package. Setup usually takes less than 20 minutes.
Warranty
We stand behind the quality of every Konelcare product. Each piece is built with natural solid wood, premium materials, and careful craftsmanship — and we
want you to feel fully confident bringing it into your home.
That’s why all Konelcare furniture includes a one-year limited warranty covering structural defects, stability issues, and workmanship problems. If anything
doesn’t perform as expected, simply reach out to us. We’ll repair, replace, or refund depending on the situation — with no hassle and no complicated steps.
Our products are made to last, to support your cat’s daily use, and to bring long-term harmony to your home. If something isn’t right, we’re here to make it right.
Contact Us
Email: konelcare@pm.me
Hours: Mon–Fri, 8am–6pm (Local Time)
